For most Facilities Managers, Office Managers, commercial property managers, one constant talking point is: what, exactly, is the difference between a standard cleaning service and a deep cleaning service from commercial cleaning servicers? Below, we will take a deep dive into what is usually covered in each service, as well as reviewing some benefits of having a deep cleaning.
Standard Commercial Cleaning
-Floors: For most commercial cleaning companies, vacuuming carpeted areas, and mopping hard surface flooring is included in the standard cleaning services. There may also be some spot/stain removal included as well, but don't be surprised if an additional fee is charged for this. In most cases, standard cleaning does not include and moving of furniture pieces such as couches or appliances.
-Restrooms/Bathrooms: Sanitizing of toilets/urinals and the bases are typically included in the standard cleaning, as well as sanitizing the sink and surrounding areas. Washing of the mirrors, and refilling soap dispensers and paper goods (paper towels, toilet paper) will also be included in this as well. For the bathroom floors, this will be similar to the above point and will include just basic mopping using standard floor cleaner.
-Windows/Glass Partitions: Using standard glass cleaner, you can expect a quick wipe down, or spot cleaning of glass windows and surfaces for fingerprints, water marks, smudges etc. If you are looking for an internal/external full wipe down from top to bottom of let's, say storefront windows or office windows, this will be an additional service charge.
-Kitchens/Break Rooms: For most surfaces and tabletops, you will be able to expect a general wipe down along with sanitizing of the sink and surrounding areas. Same idea with the floors here as well, with a basic mopping and upkeep of the floors with standard floor cleaner. Refilling of the soap dispensers and paper goods will also be included in this as well. Now, when it comes to appliances like a microwave or refrigerator amongst others, these do take additional time and will more than likely be an additional service charge.
-Waste/Trash: One of the more important aspects of cleaning a workspace is trash removal. This is part of the standard services for practically all commercial cleaning services. Trash cans can be a breeding ground for germs and bacteria if not properly and frequently removed and with a fresh trash bag placed into it.
-Furniture/Equipment: When it comes to offices, desk areas, etc., a general dusting and wipe down will occur. Spills on surfaces will be cleaned on an as needed basis. Equipment such as computers, keyboards, phones, printers, copiers will get the general dusting to ensure they look and appear as nice as possible. Sanitizing or disinfecting of these surfaces, typically is not included in standard cleaning services.
-Floors: A deep cleaning for a waxed surface would involve a full strip and wax refinish on the floor completely. All other hard surface flooring will usually be swept and mopped and sanitized or scrubbed with an auto scrubber. For tile flooring, that pesky grout can get dirty over time and some commercial cleaning companies (BCS Facilities Group included) can get in between the tile and clean that dirty grout. For carpeting, they will be vacuumed, and in addition will include a CRB machine (2 rotating brushes rotating in opposite directions) with an Encap solution that crystalizes the dirt to extract the dirt deep in the carpet followed by a carpet shampooing.
-Restrooms/Bathrooms: A couple main differences for here include a full and thorough sanitization of all high touch areas (fixtures, door handles/surfaces). Along with this would include a full wipe down of vertical surfaces (walls, stall dividers, etc.).
-Ceiling Vents/Air Ducts: One common thing that can be missed by most is the air ducts on your ceiling. For the most part dusting is a very regular task to be completed in standard cleaning. However, high dusting is often overlooked. High corners, and vents on your ceiling are hot spots for dust buildup over time. This may or may not be listed on standard cleaning services as it is only recommended to be completed on a monthly basis. This is crucial to make sure your ventilation system remains free of anything that could cause the spread of germs throughout.
-Kitchens/ Break Rooms: Circling back to the appliances (microwave, refrigerator, etc.) this will include them to be thoroughly cleaned, wiped down and sanitized. Along with this includes all high touch areas and surfaces to be disinfected and sanitized.
-Waste/Trash: On top of emptying the trash and replenishing trash bags, the waste bins and recycling bins will be thoroughly wiped down and sanitized.
-Furniture/Equipment: Office equipment such as computers, keyboards, phones, printers, copiers and all other appliances that apply will be sanitized and wiped down. Throughout offices and desk areas, surfaces on every piece of furniture will also be disinfected, sanitized and wiped down (all disinfecting and sanitization mentioned uses CDC-recommended cleansers). This could be completed with a couple methods, but mainly using an Electrostatic sprayer, or fogger.
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